You don't need to diagnose it yourself. Call, describe what happened, and we'll tell you what to do next. Smile Center Dentistry reserves same-day capacity specifically for dental emergencies.
Emergencies don't follow a schedule, so our capacity planning doesn't assume they will. A real person answering the phone at the worst moment matters more than most people realize until they need it.
We assess severity over the phone first — not every situation needs an immediate trip, and we'll tell you honestly. This saves patients an unnecessary trip when a situation can safely wait until morning.
We hold open slots every single day specifically for urgent walk-ins and emergency calls, not as a rare exception. This means a scheduled patient's appointment doesn't get bumped just because an emergency walked in.
We keep emergency supplies on hand for avulsed teeth, cracked crowns, and abscess drainage. Our team trains specifically on emergency protocols, not just routine procedures.
No emergency-rate surprise billing — we quote before treatment, the same as any scheduled visit. We think pricing transparency matters most exactly when patients are least prepared to negotiate.
If you're not sure whether your situation qualifies, call — that's what triage is for.
Time matters — a tooth re-implanted within 30-60 minutes has a real chance of surviving. We'll walk you through what to do with the tooth while you're still on the way.
A broken tooth left untreated can expose the nerve — we prioritize these cases for rapid assessment. Temporary restoration is often possible the same visit, with a permanent fix scheduled after.
Facial swelling combined with tooth pain often signals infection that needs same-day drainage and antibiotics. We'll tell you clearly if this needs emergency-room-level care instead of a dental visit.
We use digital X-rays to find the source of severe pain fast, rather than guessing at treatment. Pain management starts the moment you're in the chair.
If the underlying tooth is fine, a lost restoration is usually a quick same-day fix, not a multi-visit ordeal. We schedule the permanent replacement once the emergency is stabilized.
We check for jaw fracture signs alongside any tooth trauma, referring out immediately if something looks beyond a dental scope. We're honest when a case needs an ER or oral surgeon instead of a dental chair.
Call +1-866-227-2801 and describe what happened — a knocked-out tooth is handled differently than a lingering ache.
If it's not urgent enough for today, we'll still get you in fast, usually within a day or two.
We diagnose fast because pain doesn't wait, and neither should the answer.
We treat the immediate emergency first, then schedule any follow-up work needed for a permanent fix.
"Called in a panic after my son's tooth got knocked out. They stayed calm and walked us through everything on the phone."
"Swelling in my jaw scared me, but they got me in same-day and it turned out to be treatable without an ER trip."
"Cracked a molar on a popcorn kernel of all things — temporary fix same day, permanent crown a week later."
"Called about a lost filling and they had a temporary in place within two hours."
"Called at 7am panicking and they had someone at the desk immediately, not a machine."
Most emergencies are seen the same day if you call before mid-afternoon. Calling early in the day gives you the best shot at same-day treatment.
Don't scrub it. Keep it moist and get to us fast; time affects whether re-implantation works. We'll walk you through it step by step on the phone while you're en route.
An abscess can become dangerous if ignored, so we treat swelling with pain as a priority case. We'll tell you over the phone if your symptoms sound like they need same-day care.
No — pricing is quoted upfront during phone triage, the same transparent approach as any scheduled visit. We think charging more for urgency is exactly the wrong time to surprise a patient with cost.
We triage after-hours calls the same way, just with a slightly different response window depending on severity. After-hours doesn't mean unavailable; it just means a different response path depending on urgency.
We're honest on the phone if something is beyond what a dental office should handle. We'd rather redirect you to the right place fast than have you guess.
Whether you're in the heart of Richmond or just outside it, our team is close enough to see you fast. Response times stay short because we don't overbook our emergency capacity across too wide an area.
Same-day slots are reserved for exactly this. Call and we'll get you in.
Call +1-866-227-2801